Service Standards and Strategy
Business First are committed to delivering a high quality training service that will meet the needs of employers.
Our plans on how we aim to achieve this can be found in the Employer Engagement Strategy.
To ensure that we are reaching our targets as set in the Employer Engagement Strategy, all of the Business First team follow a set of service standards, as well as conducting regular research to find out feedback from employers.
To read our service standards click here.
